Frequently asked questions
How do I book a parking space?
Search for a city or area, pick a space, choose your start and end time, and pay by card. You get the location and access instructions right after booking.
How do I pay, and is it secure?
You pay by card at booking. Payments are processed by Stripe and appear as “GLIINN AS” on your statement. GLIINN never stores your full card number.
Can I cancel a booking?
Yes. Each space sets its own cancellation policy, shown before you book — typically free cancellation up to a set time before your start, with a partial or no refund closer in. Check the listing’s policy before booking.
How do I find the space and get in?
After you book, you see the exact location on a map plus any access instructions the host has provided.
Can I charge my electric car?
Some spaces offer EV charging as an optional add-on. If the space supports it, you can add charging when you book and see the price up front.
What if something goes wrong with my booking?
You can message the host directly from your booking. If you need more help, contact us at support@gliinn.com.
How do I list my space?
Create an account, add your space’s location, photos, size, price, and availability, and submit it for review. Most listings take a few minutes to set up.
How and when do I get paid?
Payouts are handled through Stripe and sent to your bank account.
Are there any fees?
GLIINN charges a service fee on bookings.
How does verification work?
GLIINN reviews each listing before it goes live to keep the marketplace trustworthy. Uploading a short walk-around video of your space helps us verify it faster.
Can I pause or remove my listing?
Yes — pause your listing any time from your host dashboard, and resume it whenever you like.
Do reviews work both ways?
After a completed booking, drivers and hosts can both leave reviews, helping everyone build trust on GLIINN.