Terms & Conditions

GLIINN's role

GLIINN operates a platform connecting owners of private parking spaces (“Partners”) with drivers (“Customers”).

GLIINN acts solely as an intermediary, for and on behalf of the Partner. GLIINN is not the supplier of the parking space and does not own, control, or operate any space listed on the platform.

The rental contract for a parking space is concluded directly between the Customer and the Partner. GLIINN is not a party to that contract.

GLIINN’s own service is provided to the Partner: listing, intermediation, payment facilitation and support, for which GLIINN charges the Partner a service fee.

Payment facilitation

Where GLIINN collects payment from the Customer, it does so for and on behalf of the Partner. Payment by the Customer to GLIINN discharges the Customer’s payment obligation to the Partner.

GLIINN holds the collected funds on behalf of the Partner until they are paid out. Funds are released to the Partner approximately 14 days after the end of the booking, subject to the applicable cancellation policy and any open dispute relating to that booking.

Invoicing

By listing a space on GLIINN, the Partner authorises GLIINN to issue sales documents (invoices and credit notes) to Customers in the Partner’s name and on the Partner’s behalf for bookings of the Partner’s space (a self-billing arrangement). The Partner agrees not to separately issue their own invoice for the same booking. The Partner remains the seller of the parking service and is responsible for the accuracy of the business details they provide (legal name, organisation number, VAT number, address).

For each completed booking the Customer receives a tax invoice for the parking service (issued by the Partner via GLIINN) and, where a separate GLIINN service fee applies, a receipt from GLIINN for that fee. GLIINN issues the Partner a commission invoice for GLIINN’s fee when the payout is released. If a booking is cancelled and part or all of the amount is retained under the applicable cancellation policy, the retained amount is documented by an invoice; if a refund is made after an invoice has already been issued, it is documented by a credit note (an issued invoice is never deleted or altered). All documents are available in the app and by email.

While GLIINN and/or the Partner are not registered in the Norwegian VAT register (Merverdiavgiftsregisteret), no VAT (MVA) is charged; once registered, VAT is applied in accordance with Norwegian rules.

Cost recovery from Partners

By listing a space on GLIINN, the Partner authorises GLIINN to charge, through GLIINN’s payment processor Stripe, the payment method the Partner has stored for amounts GLIINN incurs as a direct result of that Partner’s listing being unavailable, inaccessible, misrepresented, or not as described. The Partner’s card details are held securely by Stripe, not by GLIINN; GLIINN stores only a reference to the payment method and the authorisation (mandate) the Partner gives to charge it. The Partner agrees to keep a valid payment method on file with Stripe for as long as any of their listings is live.

GLIINN will exercise this authorisation only after reviewing a Customer’s report and determining that the Partner is at fault. Where GLIINN finds that the Partner is not at fault, no charge is made.

Amounts charged are limited to documented, actual costs arising from the affected booking — the refund issued to the Customer, any parking penalty the Customer incurred as a direct consequence, and directly related costs. GLIINN will notify the Partner, stating the booking reference, the amount, and the reason, and the Partner may dispute the charge by replying to that notice.

Where a Partner owes such an amount, GLIINN may recover it by withholding it from payouts otherwise due to the Partner, by charging the stored payment method through Stripe, or both. The Partner acknowledges that such a charge may be made through Stripe, without the Partner being present at the time, using the payment mandate the Partner authorised when saving the card. If an amount cannot be recovered, GLIINN may record it as an outstanding balance and suspend the Partner’s listings until it is settled.

Consumer rights

Nothing in these terms limits GLIINN’s obligations under applicable consumer protection law.

This platform is operated by GLIINN AS, registered in the Foretaksregisteret and Enhetsregisteret under organisation number 838 295 762. Registered address: Verven, 4014 Stavanger, Norway.